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A burst water pipe can cause substantial damage to your home, which is why knowing what to do and who to call is necessary. These pipes can burst for a various number of reasons, such as corrosion, freezing, etc., and it is not pleasant when they do. Regardless of  what the cause of your burst pipe may be, it is essential to know how to limit the damage that can occur afterward.

Who to Call First? 

If you have a burst pipe in your home, get in touch with these people right away:

Your Association Manager

Your first call should be to your association manager 24-hour emergency hotline.

The Building Maintenance Manager
You must tell your building maintenance manager about your burst pipe as flooding can be hazardous in certain buildings,  especially those where water can reach multiple floors.

The Fire Department
If you can’t locate the shut-off valve and if all else fails, contact your local fire department.

A Water Damage Restoration Company 
Calling a restoration company, such as Paradise Cleaning, is crucial when it comes to water damage. Paradise Cleaning is available 24/7 and will work with you and your insurance company to find the best fit for you.

Before Help Arrives, Do These Things

1. Turn off the water
2. Drain your faucets
3. Document the damage

(Before the remediation company arrives, it is best to take photos of the damaged areas, as these photos will assist the process of filing an insurance claim.)


Dealing with a burst pipe? We can help! Our team of specialists will be able to take care of it, even if it’s an emergency! Call us 24/7 at (401) 849-6644 if you feel overwhelmed, we’re here to help

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